The IVR Cheat Sheet™ by Paul English. What is it? Well, if you've ever called a credit card company, phone company, bank, or what-not and been forced to jump through dozens of hoops just to talk to a living, breathing, human being.. then you realize the need for "The IVR Cheat Sheet".
Paul furnishes you with "codes" you can enter to go directly to a real person. Skip the nonsense..
http://www.paulenglish.com/ivr/
Bookmark it...
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